By purchasing a voucher, you are are accepting the terms and conditions as outlined below –

Group bookings can only be made for a maximum of 4 people with no exceptions | Gift Certificates ordered through our Website will be delivered automatically by electronic means to the email address you specify at the time of order. Our Gift Certificates include unique numbers and configurable patterns. | A Gift Certificate cannot be used to purchase a further Gift Certificate. | When ordering a Gift Certificate, you should ensure to enter the recipient’s email address correctly. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the Gift Certificate. | Site offers and promotions (including gifts with purchase and discounts) do not apply when purchasing gift vouchers. | Vouchers are valid for the treatments as described on the voucher and cannot be exchanged or refunded | All Gift Certificates are dated and expire as per the date as highlighted on the voucher | Vouchers are valid for 6 months from purchase unless an alternative expiry date is stated. | Gift Certificates cannot be exchanged for cash | We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances | Gift certificate bookings must be made in advance and will be subject to availability | Pool access is not included with the voucher unless stated | Vouchers can be extended in some circumstances for a £10 fee per extra month validity

Vouchers purchased in our Christmas event for the essential and luxury spa day are not valid Saturdays. Options are outlined below

Essential Spa Day for 2 options include – choose 2 x 30 minute options per person –

Bespoke Back, Neck & Shoulder Massage*
Hot Stone Back, Neck & Shoulder Massage*
Choice of Elemis Touch Facial
Indian Head Massage
Warm Oil Foot Treatment
Heavenly Full Body Scrub
Manicure by OPI
Pedicure by OPI
St Tropez Full Body Spray Tan

*Please note, only one back, neck and shoulder massage permitted per person per package.

Luxury Spa Day for 2 options include – choose 2 x 60 minute options per person –

Full Body Bespoke Massage*
Hot Stone Full Body Massage*
Choice of 60 minute Elemis Touch Facial
Heavenly Body Scrub and Massage*
Elemis Body Nectar Nourishing Wrap
Spa Manicure by OPI
Spa Pedicure by OPI
Manicure by OPI with GelColour
Pedicure by OPI with GelColour
St Tropez Full Body Polish and Spray Tan

*Please note, only one Full body massage permitted per person per package. 60 minutes includes consultation and room turnover time.